Terms of Service

Overview

This website is operated by Feathered Friends Outfitters. Throughout the site, the terms “we,” “us,” and “our” refer to Feathered Friends Outfitters.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service and to the policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase products from us.

Online Store Terms

You may use our website and services only for lawful purposes.

You agree not to use our products, website, or services in violation of any applicable law or regulation or in a manner that infringes upon the rights of others.

You may not transmit malicious code, viruses, or other material intended to interfere with the operation or security of the website.

Products and Product Information

We make reasonable efforts to display product descriptions, photographs, specifications, colors, and other information accurately.

Because products may be supplied or fulfilled by third-party manufacturers and fulfillment providers, minor differences in appearance, packaging, dimensions, or other non-material characteristics may occur.

We reserve the right to correct errors or inaccuracies in product information and to update product descriptions, pricing, availability, or other information when necessary.

Pricing

Prices are displayed in the currency shown on our website and may change without notice.

The price charged for an order is generally the price displayed at the time the order is submitted, subject to correction of obvious pricing or technical errors.

Applicable taxes and shipping charges, when applicable, may be added during checkout.

Orders

Submitting an order does not necessarily constitute final acceptance of the order.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud or unauthorized transactions

• Incorrect pricing or product information

• Product unavailability

• Shipping restrictions

• Errors in an order

• Violations of these Terms

If we cancel an order after payment has been processed, the applicable payment will be refunded.

Payment

You agree to provide current, complete, and accurate billing and payment information for purchases made through our store.

Payments are processed through third-party payment providers available through our ecommerce platform.

We do not require customers to provide payment information outside our authorized checkout process.

Shipping and Fulfillment

Products may be shipped from third-party fulfillment centers or warehouses, including locations outside the United States.

Shipping and delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

Delivery times may be affected by carrier delays, customs processing, weather, holidays, supply-chain disruptions, incorrect shipping information, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should contact us before returning an item because return locations may differ from the address shown on the original shipping package.

Order Accuracy

You are responsible for providing a complete and accurate shipping address and contact information.

If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges or other reasonable costs may apply where permitted by law.

Third-Party Fulfillment and Services

We may use third-party companies to manufacture, warehouse, fulfill, ship, process payments, provide technology, or otherwise assist in operating our business.

Use of third-party providers does not eliminate our responsibility to address legitimate customer-service issues relating to purchases made through Feathered Friends Outfitters.

Third-party services may also be governed by their own terms and privacy practices.

Optional Tools and Third-Party Links

Our website may provide access to third-party tools, services, websites, or content.

We do not control all third-party services and are not responsible for independent websites or services that we do not operate.

You should review the applicable terms and policies of third-party services before using them.

Intellectual Property

Unless otherwise stated, the website and its original content, branding, text, graphics, designs, and other materials are owned by or licensed to Feathered Friends Outfitters or our applicable service providers.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, sell, exploit, or misuse protected website content without permission where permission is legally required.

Reviews, Comments, and Other Submissions

If you submit a review, comment, suggestion, photograph, or other content to us, you represent that you have the right to provide that content.

You may not submit unlawful, threatening, defamatory, obscene, fraudulent, infringing, malicious, or misleading content.

We may remove content that violates these Terms or applicable law.

Personal Information

Our collection and use of personal information is governed by our Privacy Policy.

Prohibited Uses

You may not use our website or services:

• For unlawful purposes

• To encourage unlawful activity

• To infringe intellectual-property rights

• To harass, threaten, abuse, or discriminate against others

• To submit false or misleading information

• To transmit malicious software

• To collect personal information unlawfully

• To interfere with website security or operation

• To attempt unauthorized access to systems or accounts

• To engage in fraudulent purchasing activity

We may suspend or terminate access to our services for serious violations of these restrictions.

Disclaimer

We make reasonable efforts to operate our store accurately and reliably.

However, except where otherwise required by law, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Nothing in these Terms excludes warranties, protections, or rights that cannot legally be excluded under applicable consumer-protection law.

Limitation of Liability

To the fullest extent permitted by applicable law, Feathered Friends Outfitters will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from use or inability to use the website or services.

This limitation does not apply where liability cannot legally be limited or excluded, including rights provided by applicable consumer-protection law.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

No Waiver

Our failure to enforce a provision of these Terms on one occasion does not necessarily waive our right to enforce it later.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, products, services, or legal requirements.

The current version will be posted on this website.

Continued use of the website after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Consumer Rights

Nothing in these Terms is intended to remove or limit any mandatory consumer rights that apply to you under applicable law.

If a provision of these Terms conflicts with a consumer right that cannot legally be waived, the applicable law controls.

Contact Information

Questions about these Terms of Service may be directed to Feathered Friends Outfitters using the contact information provided on our website.